FAQ'S

Frequently Asked Questions

Domestic
What kind of vehicles and equipment do A&R use?

A&R Removals operate a fleet of fully enclosed furniture vans and containers equipped with high quality packing materials manufactured exclusively for the furniture removal industry. This ensures that your valuable furniture items are covered and protected whilst being transported.

Are my goods insured while they are being removed?

We offer a variety of different insurance covers. Please ask us about our competitive rates.

Will you pack my china, glassware and other household effects?

We will pack as much or as little of your household contents as you request. All you need to do is show your estimator exactly what you want done.

Will you give me an accurate quotation?

Yes we will. Please fill out and send the quotation form to get an accurate free quotation, or you can have an experienced estimator call out to your house to assess exactly what you require. The estimator will also be able to answer any questions and offer advice on all aspects of your removal whilst at your home.

How do I prepare my valuables for storage?
  • Wash woollens and clean rugs.
  • Ensure there are no flammable liquids, perishable goods or hazardous items.
  • Check you have not packed any necessary medicines or important documents you may need such as passports, medical and tax records, licences etc.
  • Add pest control baits and repellants to your goods.
How do I choose a removalist?

Ask yourself these questions:

  • Do they have any customer referrals or references?
  • Are they a member of the AFRA?
  • Are they professional?
  • Does the staff receive regular training and wear uniforms?
  • Is the equipment and warehouse clean and well maintained?
  • Do they offer value for money?
  • How much of their business is repeat business?
  • Is a written quotation available?
  • Are the terms and conditions of the contract clear?
  • Is the method and timing of payment satisfactory?

Relax, because we can answer yes to all of the above.

Are there items I cannot transport?

Yes, see our 'Dangerous goods' section.

Environmental Policy | Quality Policy Statement Copyright © A+R Removals. All rights reserved.
top