FAQ

Moving & Storage Questions

A & R Removals operates a fleet of fully enclosed furniture vans and containers, equipped with high-quality packing materials manufactured exclusively for the furniture removal and storage industry. This ensures that your valuable furniture items are covered and protected whilst being transported.

We offer a variety of insurance policies for different kinds of moves. To learn more about our competitive rates, call 1800 623 713 or submit a contact form.

Upon request, A & R Removals will pack as much or as little of your household contents. All you need to do is show your estimator exactly what you want to be done.

Yes, we will. Please fill out and send the quotation form to get an accurate free quotation.  You can ask for an experienced estimator to visit your house to assess the requirements of your move. The estimator will also be able to answer any questions and offer advice on all aspects of your removal whilst at your home.

  • Wash woollens and clean rugs.
  • Ensure there are no flammable liquids, perishable goods, or hazardous items.
  • Check if you have not packed any necessary medicines or important documents you may need such as passports, medical and tax records, licences, etc.
  • Add pest control baits and repellants to your goods in storage.

Ask yourself these questions:

  • Do they have any customer referrals or references?
  • Are they a member of the AFRA?
  • Are they professional?
  • Does the staff receive regular training and wear uniforms?
  • Is the equipment and warehouse clean and well-maintained?
  • Do they offer value for money?
  • How much of their business is repeat business?
  • Is a written quotation available?
  • Are the terms and conditions of the contract clear?
  • Is the method and timing of payment satisfactory?

Relax, because we can answer yes to all of the above.

Yes. Some of these items include:
– Flammable liquids
– Explosives
– Toxins and poisons
– Firearms
– Flammable gases
– Corrosives

Yes, see our ‘Dangerous goods‘ section.

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